Dikesh Shrestha

L2 Support Engineer at Canon Business Services ANZ

Dikesh Shrestha has a diverse work experience in the field of IT support and engineering. Dikesh started their career at CrossOver Nepal as an IT Support Engineer from January 2015 to July 2017. Dikesh then joined Healius Limited (formerly called Primary Health Care Limited) as an IT Service Support Analyst from February 2018 to November 2019. Following that, they worked at Optus as an NBN Technical Support from April 2020 to July 2020. Dikesh then joined The Smith Family as an IT Support Analyst from February 2021 to April 2022. Currently, Dikesh is working as an L2 Support Engineer at Canon Business Services ANZ since April 2022.

Dikesh Shrestha has a Bachelor of Engineering (B.E.) degree in Computer Engineering from the Himalaya College of Engineering. Additionally, they have completed a certificate course in Networking from the VTU Extension Centre, United Technologies Ltd, Bangalore.

In terms of additional certifications, Dikesh Shrestha possesses a wide range of qualifications. Dikesh obtained the following certifications:

- Malware Analyzer from LetsDefend in February 2023.

- Phishing Expert from LetsDefend in February 2023.

- SIEM 101 from LetsDefend in February 2023.

- Virtual Experience Program Participant from Forage in January 2021.

- VMware vSphere 6 Masterclass from ITPA - Information Technology Professionals Association in December 2020.

- Cybersecurity Essentials from Cisco Networking Academy in July 2020.

- Autopsy Basics and Hands On (8-Hours) from Basis Technology in June 2020.

- CNSS Certified Network Security Specialist from ICSI (International CyberSecurity Institute), UK in May 2020.

- CyberArk Certified Trustee from Cyberark-software in May 2020.

- Introduction to Cybersecurity from Cisco Networking Academy in May 2020.

- Certified Ethical Hacker (CEH) Practical from EC-Council in June 2021.

- Red Hat Certified System Administrator (RHCSA) from Red Hat in September 2020.

- NSE 2 Network Security Associate from Fortinet in May 2020.

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Timeline

  • L2 Support Engineer

    April, 2022 - present