Melissa Carlton

Melissa Carlton has a diverse work experience spanning over several industries and roles. Melissa began their career as a Medical Assistant at Saint Thomas Health, where they handled various administrative tasks and assisted with patient care. Melissa then worked as a Law Clerk for the State of Tennessee, managing the state DUI and drug seizure program and conducting criminal background checks.

Melissa later joined Honeywell as a Senior Project Administrator, where they provided executive assistance and managed financial responsibilities for DOD/DOE and healthcare projects. Melissa then worked for the U.S. Department of Veterans Affairs as a Healthcare Financial Analyst, analyzing billing and collection procedures and optimizing revenue programs.

After this, Melissa joined Change Healthcare as a Revenue Cycle Analyst, specializing in EMR/EHR software implementation and consulting, specifically in denial management. Melissa then moved on to NTT DATA Americas and Cantata Health, both as an EMR Application Software Senior Specialist, involved in implementing and supporting Optimum EMR system for healthcare clients.

Melissa subsequently worked at AllianceRx Walgreens Prime as a Senior Information Technology Analyst, where they analyzed pharmacy data and developed data analysis frameworks to support business process analysis. Most recently, they joined Cantata Health Solutions as an EMR Application Senior Software Specialist, overseeing software implementation and maintenance for LTCH, Acute Care, Behavioral Health, and government-run critical access hospitals.

Throughout their career, Melissa has gained expertise in healthcare IT, process improvement, data analysis, and project administration.

Melissa Carlton's education history includes the following degrees and certifications:

- Melissa obtained an Associate's degree in Cyber Security and Networking from Colorado State University Global in 2019.

- In 2018 and 2019, Melissa pursued an Associate's degree in Data Modeling/Warehousing and Database Administration at Colorado State University Global.

- From 2017 to 2018, Melissa studied Computer Programming and earned an Associate's degree from Colorado State University Global.

- In 2011, Melissa enrolled at Western Governors University and completed a Master of Business Administration (M.B.A.) degree with a focus on Health/Health Care Administration/Management in 2013.

- Prior to their M.B.A., Melissa obtained a Bachelor of Science (BS) degree in Accounting from Western Governors University between 2008 and 2011.

Furthermore, Melissa has obtained several certifications as follows:

- Melissa became a Certified Network Professional (CNP) from the TestOut Corporation in June 2019.

- In the same month, Melissa also obtained the Certified Security Professional (CSP) certification, also from the TestOut Corporation.

- Melissa holds the Certified Revenue Cycle Representative (CRCR) certification from the Healthcare Financial Management Association (HFMA), although the specific dates of obtaining are unknown.

- Melissa is also a Certified ScrumMaster (CSM) through Exin Agile Scrum, but the obtaining month and year are unknown.

- Lastly, Melissa has not specified the institution for their Six Sigma Black Belt - Lean Healthcare certification, and the specific obtaining month and year are also unknown.