Paula Costa

Paula Costa is an experienced professional in operations and employee relations, currently serving as Operations Manager in the Insurance division at Capgemini. Previously, Paula held roles such as Delivery Coordinator and Employee Relations Manager at Inetum, overseeing the Gfi/Microsoft partnership, and worked at Gfi Portugal in various capacities including Delivery Supervisor and Relationship Manager. Earlier experience includes a position as Relationship Manager at AMA - Agência para a Modernização Administrativa and involvement in complaints management at Galp Power. Paula holds a Postgraduate degree in Strategic Management of Public Relations and a Bachelor's degree in Journalism from Escola Superior de Comunicação Social.