Jillian L. has extensive experience in account management and client services within the investment and financial services sectors in Asia. Currently serving as a Senior Account Manager at Capital Economics, Jillian manages a portfolio of key accounts, achieving an exceptional renewal rate of over 100% in FY22 Q3&4. Previously, as a Customer Success Executive at The Economist Intelligence Unit, Jillian successfully migrated 200 accounts to the new EIU Intelligence Platform with a 90% adoption rate. Earlier career roles include a Strategic Sales Manager position at Citi, where Jillian specialized in B2B payment solutions and engaged C-suite clients, and a Flight Attendant role at Singapore Airlines. Jillian holds a Bachelor of Commerce degree in Banking and Finance from Murdoch University.
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