Bany Ismail is a seasoned data analysis professional with extensive experience in leveraging data-driven strategies to enhance customer engagement and operational efficiency. Currently serving as a Senior Manager in Data Analysis at Capital One, Bany leads customer segmentation initiatives and automation efforts aimed at improving customer experiences while ensuring regulatory compliance. Prior to this role, Bany spent a decade at VW Credit, Inc., where significant contributions included the establishment of a marketing analytics function and the implementation of risk mitigation strategies for various portfolios. Bany’s career also encompasses roles in risk management and analytics across several organizations, including Honda Canada Finance Inc. and BMW Group Financial Services Canada. Educational credentials include a Master of Science in IT Management from Indiana University, a Bachelor of Science in Computer Science from the University of Toronto, and a MicroMasters in Data Science from UC San Diego.
November, 2021 - present