Ronak Seth

Ronak Seth serves as the Senior Manager of Telecommunications, Analytics, and Reporting at Capital Rx since February 2020, where responsibilities include conducting statistical analysis and reporting on cost-benefit metrics and call volume trends for Customer Care operations utilizing SQL, Tableau, and Advanced Excel. Prior roles at Capital Rx include Customer Care Analytics and Reporting Manager, focusing on performance indicators and call forecasting, and Client Analytics Manager, providing analytical leadership across various business functions. Additional experience includes a Graduate Assistant position at Rutgers University and an Operations Analyst Intern role at the NYC Department of Parks & Recreation. Ronak holds a Master of Science in Information Technology and Analytics from Rutgers University and a Bachelor of Engineering in Information Technology from the University of Mumbai.