Prior to co-founding Capstone, Jane McLeod & Sue Tetzlaff were part of a senior leadership team that engaged employees to save a very important community asset - its community hospital. They didn’t just save it -- it became wildly successful.

The strategies, tactics & lessons learned became desired by others. In response, Capstone Leadership Solutions, Inc. and The Framework for Achieving Great Results© were born.

We provide organizations the tools, tactics, and solutions to elevate the culture by following our simple step-by-step plan that empowers and equips the organizations most valuable asset - employees - to move the organization from good, to great and even GREATER.
 
We are proud to share a small sample of results:

✅Best Places to Work
⭐Increased Employee Engagement - 22nd to the 71st percentile in 1 year
⭐National Laureate Awards for Workplace Excellence – three consecutive years

✅Providers of Choice
⭐#1 Patient Satisfaction Rating (HCAHPS) of 121 Michigan hospitals 3 consecutive years
⭐LeapFrog “A” Ratings & ISO Certifications
⭐5-Star Patient Survey (HCAHPS) and Medicare Overall Ratings

✅Growth
⭐$120M revenue increase two consecutive
⭐Double net revenues in 4 years with no price increase & 6 competitors within 30 miles

✅ EXPERTISE: We have served dozens of healthcare organization and equipped thousands of leaders & employees with skills necessary to create extraordinary results. Jane and Sue are the co-authors of The Employee Experience: A Capstone Guide to Peak Performance. 

✅ CONTACT US for a free phone consultation: www.CapstoneLeadership.net/Call


Health Care

Capstone Leadership Solutions, Inc.

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