Veronica Neff

Veronica Neff has a diverse work experience spanning over several years. Veronica began their career as a Student Services Specialist at James Madison University, where they processed graduation applications and organized student records. Veronica then worked as a Property Manager and Marketing Specialist at Urbana Real Estate, assisting with rebranding efforts and acquiring new clients through marketing strategies.

After that, Veronica worked as a Benefits Coordinator and Customer Service Associate at Ajilon, where they conducted outbound calls and received recognition for their high-quality work. Veronica later transitioned to Faith Direct as a Customer Service Agent, where they managed client accounts, answered phone calls and emails, and trained new employees. Veronica also served as a Client Success Manager at Faith Direct, assisting clients with technical issues, implementing new clients, and creating specialized import files using Excel.

In their most recent position as a Senior Account Manager at CAQH, Veronica managed a portfolio of over 100 organizations, including Blue Cross plans and State Medicaid Agencies. Veronica consulted with clients to develop and execute account-specific strategies and oversee an annual account revenue of $10M in 2022.

Furthermore, Veronica has experience as a Professional Care Giver, where they scheduled and coordinated daily activities, provided alternate solutions to problems, and resolved conflicts. Overall, Veronica Neff's work experience demonstrates their expertise in customer service, account management, technical support, and organizational management.

Veronica Neff earned their Bachelor's degree in Business/Corporate Communications from George Mason University from 2010 to 2012.