SB

Steven Bivens

Senior Customer Success Manager at CareMessage

Steven Bivens has a diverse work experience in various customer success and management roles. Steven is currently employed at CareMessage as a Senior Customer Success Manager since May 2022. Prior to that, they worked at Brandwatch as a Senior Customer Success Manager from July 2021 to May 2022. Steven also served as a Customer Success Manager at ProQuo AI from February 2020 to January 2021. Before that, they were a Customer Strategy Coordinator at Sidecar (acquired by Quartile) from May 2019 to February 2020. Steven's earlier experience includes working as a District Manager at ADP from April 2018 to February 2019 and various roles at GNC including Store Manager from January 2018 to April 2018, Assistant Store Manager from February 2017 to January 2018, and Sales Associate from January 2013 to February 2017.

Steven Bivens has a Master of Business Administration degree in Project Management from Carlow University. Steven also holds a Bachelor of Science degree in Psychology from the University of Pittsburgh.

In addition to their formal education, Steven has obtained various certifications. In September 2021, they received the Bronze Level Certification of Sales Professional from Sandler Training and the Foundations Certification from Brandwatch. In November 2021, they completed the course "The Keys to Successful Remote Team Leadership" from Udemy. In May 2021, they obtained the Certificate of Completion for "The Science of Leading with Trust Webinar" from Brainware Vault. Furthermore, Steven received the Google Adwords Certified and Google Shopping Certified certifications from Google in May 2019.

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Previous companies

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Timeline

  • Senior Customer Success Manager

    May, 2022 - present

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