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Brian R. Briggs

Vice President, Call Center Operations at Carenet Health

Brian R. Briggs has extensive work experience in the call center and customer service industry. Brian R. most recently served as the Vice President of Call Center Operations at Carenet Health starting in September 2020.

Prior to that, Briggs held various leadership roles including Director of Global Operations at Tek-Experts in 2018, Vice President of Operations at Pole To Win International from 2016 to 2017, Senior Director of Operations at arvato from 2015 to 2016, and Director of Client Services at iPacesetters in 2015.

From 2012 to 2014, Briggs held executive positions at ACCENT Marketing, including Executive Vice President of Execution & Delivery, Senior Vice President of Execution & Delivery, Vice President of Operations, and Director of International Operations.

Before that, Briggs worked at Aegis Limited as a Site Director and Vice President of Client Services from 2002 to 2004. Brian R. also had a role as the Director of Client Solutions at TeleTech from 2000 to 2002.

Briggs began their career in 1989 at Sprint, where they held managerial positions in Credit & Collections and Cable Operations.

Overall, Brian R. Briggs has over three decades of experience working in various leadership positions in the call center and customer service industry.

Brian R. Briggs attended the University of Central Missouri from 1981 to 1982. Brian R. did not obtain a degree during this time and the field of study is unknown. From 1982 to 1986, they studied at William Jewell College where they earned a Bachelor of Science (BS) degree in Economics.

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Timeline

  • Vice President, Call Center Operations

    September, 2020 - present

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