Luisa Tolentino

Luisa Tolentino has a diverse work experience history spanning over 20 years. Luisa'smost recent position is as a Senior Manager - Engagement Operations at Carenet Health, which they started in October 2022. From 2019 to 2022, they worked as an Operations Manager - Healthcare Contact Center at OpenMed. Prior to that, they were an Office Manager - Primary Care Eating Disorder Medical Practice Remote at St. Claire Medical, PLLC from 2017 to 2018. Luisa also held the position of Office Manager-High Risk, Provider Practice at Glades Medical Centers, L.L.C from 2016 to 2017. At St. Claire Medical, PLLC, they served as an Office Manager - Primary Care Eating Disorder Medical Practice from 2012 to 2016.

Before pursuing their career in the healthcare industry, Luisa worked as a Physical Therapy Office Manager at Aspire Center for Health and Wellness from 2010 to 2012. Prior to that, they took a break from their career to be a stay-at-home parent from 2005 to 2011. Earlier in their career, they worked as a Sales Associate at Stolen Moments Entertainment in 2004 and as a Contact Center Operations Manager at UNO Call Center from 2003 to 2004. Luisa'sfirst managerial role was as a Call Center Operations Manager at Verizon International Teleservices - INFOTEL from 1999 to 2003. Overall, Luisa's work experience showcases a strong background in operations management and leadership roles within healthcare and customer service industries.

Luisa Tolentino holds a Bachelor's degree in Marketing from Pontificia Universidad Católica Madre y Maestra. Luisa also obtained several certifications in the healthcare field. Luisa is a Certified Phlebotomist and a Certified Nursing Assistant from New Age Training. Additionally, they hold a certification as a Certified Patient Care Technician and a Certified EKG Technician, both obtained from New Age Training as well. Luisa also possesses additional certifications such as CPR from the American Heart Association | American Stroke Association and certifications in Nurse Aide, Patient Care Technician, and Phlebotomy from various institutions.