Monica P. has a diverse background in administrative and customer support roles, most recently serving as a Business Support Admin at C.A. Carlin since April 2024. Previous experience includes being a Secretary for the Counseling Center at Riverton High School and working as a Customer Service Advocate at AAPC, where Monica handled inbound inquiries related to memberships and exam preparations. Other notable roles include Partner Support at Snap One, Sales Development Representative at Ivanti, and various positions at Thumbtack, where Monica excelled in customer success and support. Additionally, Monica has experience in member services at LendingClub and PEHP, as well as technical customer support for Cricut. Proficient with tools like Salesforce, Microsoft Teams, and WebEx, Monica's background highlights a strong commitment to customer service and administrative efficiency.
