Şeydanur KOLAY KÜÇÜK

Customer Success Manager at Carrtell

Şeydanur KOLAY KÜÇÜK has extensive work experience in e-commerce and retail. Şeydanur started their career as a Store Manager at Koton Mağazacılık in 2015 and later worked as a Store Manager at The North Face in 2016. Şeydanur then transitioned into e-commerce roles, serving as a Customer Service Representative at Dolap.com in 2017 and a Customer Service Representative at NovaBazar from 2017 to 2018.

In 2018, Şeydanur joined UNIVITA Herbal Products Inc. as an E-commerce Manager before taking on the role of E-commerce Manager at Şekerci Cafer Erol from 2019 to 2020. Şeydanur then moved to Kahveciniz.com as an E-commerce Manager from 2020 to 2021. In 2021, they worked as a Yurtiçi Online Pazaryeri E Ticaret Uzmanı at WWB Marketplace Agency.

Most recently, Şeydanur worked at Mabbels Atölye as an E-commerce Manager from 2022 to 2023. Şeydanur is currently employed as an E-Commerce Executive at Güldez Kozmetik, starting in May 2023. Throughout their career, Şeydanur has gained valuable experience in e-commerce operations, online marketplace management, and customer service.

Şeydanur Kolay Küçük completed their undergraduate education at Sakarya University from 2012 to 2016. Şeydanur obtained a bachelor's degree in Public Relations, Advertising, and Applied Communication. Additionally, they pursued a program in Retail Sales and Store Management through open education at Anadolu University from 2015 to 2017. Earlier, they attended Atakent High School from 2006 to 2010, but their degree and field of study during this period are unknown.

In terms of additional certifications, Şeydanur Küçük obtained several qualifications from İstanbul İşletme Enstitüsü. Şeydanur completed training in E-Commerce and Detailed Integration from TEKDEV - Technological Transformation Education Foundation in September 2021. In October 2018, they obtained a certification in Digital Marketing Expertise. Şeydanur further received training in Medical Secretarial Education, Six Thinking Hats Technique, Effective Communication on the Phone, A1-A2 English Education, Diction, Blog Writing, Financial Management, Quality Management System Documentation, Quality Management System Internal Auditor Education, KYS Basic Education, Basic Quality Management Education, Leadership and Business Management, Mobbing Education, Interview Techniques, 360° Performance Evaluation, Effective Communication Strategies and Body Language, Sales and Marketing Techniques, and Strategic Management, all of which were obtained in 2018.

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