Alexander Maldonado

Alexander Maldonado is an experienced manager and analyst with a strong background in customer research and data analysis. Currently serving as the Voice of the Customer Manager at Cars.com since October 2021, Alexander has successfully managed the design and execution of surveys, significantly improving consumer site satisfaction. Prior experience includes leading the creation of a customer research community at OMI Industries, where insights drove product redesigns, and serving as an Analytics Supervisor at FCB Chicago, enhancing digital marketing strategies for pharmaceutical clients. Alexander's earlier roles highlight expertise in data analysis and client relationship management across multiple organizations, supported by a Bachelor of Arts degree in Communications from the University of Illinois at Chicago.