Lewis Koh

Lewis Koh is an experienced professional in customer experience and operations, currently serving as the Head of Customer Experience for Asia and the Middle East at Carta, where responsibilities include overseeing customer onboarding, support, and success. Previously, Lewis held key operational roles at SeaMoney, Amazon, and Apple, contributing to fraud operations, customer support, and supply chain efficiency. Key achievements include establishing new operational teams, enhancing process efficiency through automation, and significantly improving sales performance for franchisees. Lewis possesses a Business Administration degree with a focus on Marketing and Management from Singapore Management University and has additional education from Schulich School of Business at York University.