Andreia moreira

Andreia Moreira is an experienced customer service professional with a strong background in retention management and customer satisfaction. Currently serving as a Customer Service Representative at Carwow since February 2022, Andreia previously held the position of Retention Manager at Alan Day Group, specializing in finance retention and B2B sales while ensuring high customer satisfaction scores. Andreia's extensive experience includes roles as Customer Service Manager at Jemca Lexus, where responsibilities included diary management, invoicing, and handling customer complaints, as well as customer service positions at Crown Honda UK, North One Service Centre Ltd, and Robins & Day. Andreia is recognized for an enthusiastic and energetic approach, coupled with a solid knowledge of dealer web systems and compliance reporting.