José Vilela

José Vilela is a seasoned professional with extensive experience in customer operations and leadership roles across various companies. Currently serving as the Team Leader of the Collections Team at Carwow since November 2022, José has also held positions as a Customer Operations Specialist and a Customer Operations Executive. Prior experience includes serving as a Training and Quality Manager and Team Leader at Transcom, along with roles at Sitel and Adecco providing customer care for notable brands such as Intuit and Apple. Additionally, José has experience as a graphic designer, having worked freelance and at Q'ria Ideias, and possesses formal education in design and multimedia communication from Alquimia da Cor and BEE Consulting.