Peter MacKay

Peter Mackay has over three decades of experience in technical support engineering, specializing in network communication devices and customer service. Currently serving as a Technical Support Engineer at Casa Systems since 2010, Peter provides support for CMTS communication devices, addresses hardware and software issues, and collaborates with engineering to resolve bugs. Prior experience includes roles as a Senior Technical Support Engineer at Xyplex/MRV Communications, where Peter supported a range of networking technologies, and as a Customer Service Network Engineer at Wellfleet Communications/Baynetworks, focusing on LAN and WAN support. Peter began the technical career at Prime Computer as a Senior Technical Support Engineer.