Catarina Santos

Catarina Santos is an experienced customer support specialist currently working at CASAFARI since July 2023. Previously, Catarina held positions as an office assistant at COCUS Portugal and as a customer support administrator in the eCommerce sector at ManpowerGroup. With a strong background in customer relations, Catarina has worked in various roles that include supporting customers and partners at Super Bock Group, managing guest relations at Selina, and coordinating office operations at BOM JARDIM APARTMENTS. Additional experience includes serving as a service center agent for Lufthansa, providing customer service and sales support for Associação de Turismo do Porto, and guest relations at Rivoli Cinema Hostel. Catarina holds a Licenciatura in Turismo from ISCET and has additional certifications in software testing and pedagogical competencies.