Vânia Rodrigues Caldeira

Vânia Rodrigues Caldeira has a diverse work experience spanning various industries. Vânia most recently worked at CASAFARI as an Account Manager, where they conducted workshops, demos, and training sessions for new products, ensuring smooth onboarding for clients/accounts. Vânia also developed and delivered webinars to educate both new and existing clients on product features and updates. Vânia provided integration and training support to new team members, enabling them to quickly become productive contributors.

Prior to CASAFARI, Vânia worked at Bergins Property Consultants as a Repairs and Maintenance Property Manager for three years. Vânia was responsible for managing property repairs and maintenance.

Before that, Vânia worked at CAPITAL PROPERTIES Lettings and Management as a Rental Administrator for over a year.

Vânia also worked at Hypm Property Services as a Customer Service and Rentals Manager, where they developed an excellent customer support process and efficiently managed approximately 45 properties. Vânia utilized various tools such as Beds24 Online Booking Engine, Channel Manager, and Property Management System for successful operations.

Earlier in their career, Vânia held positions such as Assistant Sales Manager at Fitzpatrick Shoes, Office Manager at Fabuloso Titulo, Brand Account Manager at Crivedi Vestuario, and Assistant Brand Account Manager at Salgado e Neto SA.

Vânia Rodrigues Caldeira completed their education in a chronological manner. Vânia started with a Graduate Degree in Law from Universidade Portucalense (UPT), which they attended from 2009 to 2014. In 2014, they pursued an LL.M Master of Laws degree in International Commercial Law from Griffith College Dublin, which they completed in 2015.

In 2018, Vânia enrolled at Dublin City University and obtained a Postgrad. Management of Operations degree in 2019, specializing in the Management of Operations field.

In 2021, they attended Cognos Formação e Desenvolvimento Pessoal for a short-term course in Law, focusing on Arrendamento e Alojamento Local.

Furthermore, Vânia has obtained several certifications from LinkedIn. In 2022, they completed the Digital Marketing Foundations certification. In 2021, they obtained certifications in Business Development: Strategic Planning, Change Management Foundations, Communicating with Confidence, Executive Leadership, and Leading and Working in Teams. Additionally, in 2023, they acquired certifications in Creating a Positive Customer Experience, Customer Retention, Onboarding and Adoption Best Practices for Customer Success Management, Account Management: Maintaining Relationships, Engagement Preparation Best Practices for Customer Success Management, Key Account Management, Enhancing Resilience, Igniting Emotional Engagement, Innovative Customer Service Techniques, Providing Legendary Customer Service, Creating Positive Conversations with Challenging Customers, Customer Experience: Journey Mapping, and Customer Success Management Fundamentals.