Pamela Foster is a Senior Business Consultant at Cask since August 2022, specializing in Strategic Portfolio Management (SPM/ITBM) and leading business process improvement workshops. Prior to this role, Pamela served as a Business Analyst at Northeastern University from November 2015 to August 2022, acting as Scrum Master and Product Owner for the ServiceNow development team while providing training in agile best practices. With extensive experience at John Hancock from 2002 to 2015 in various roles including Senior Business Analyst, Pamela negotiated project scopes and delivered value-added solutions. Pamela holds a Master of Science in Project Management from Northeastern University and a Bachelor's degree in English from Bridgewater State University.