Taylor Acree

Taylor Acree has a diverse work experience in the technology and telecommunications industry. They currently work at Casper Labs as the Lead Support Engineer, overseeing the support engineering team and assisting with various tasks related to Casper smart contracts and token integration. Prior to that, Taylor worked at AT&T as an Application Support Engineer.

In previous roles, Taylor worked as a System Administrator at Live Nation Entertainment, performing systems administration tasks to support penetration testing efforts and conducting testing of network devices and applications. They also worked as a Cloud and Network Operations Center Technician at Joyent, where they monitored and maintained cloud networks and assisted with incident, problem, and change management.

Taylor has experience as a VoIP Engineer at FirstDigital Telecom, designing and maintaining VoIP systems for businesses, and as an Account Manager at MetTel, where they served as a customer advocate and primary point of contact for account issues. They also worked as a Consultant during a self-employed period and as a Number Specialist at IntelePeer, managing porting requests and ensuring e911 provisioning for telephone numbers.

Early in their career, Taylor worked at Comcast Cable in roles such as Technician 2, Technician 1, and Customer Account Executive, handling technical support, routing ticket troubleshooting, and customer service tasks.

Overall, Taylor's work experience demonstrates a strong background in technical support, system administration, telecommunications, and customer service.

Taylor Acree started their education in 2007 at Highland High School, where they graduated in 2011 with a High School Diploma. They then attended Salt Lake Community College from 2017 to 2020, pursuing a degree in Computer Science and Information Systems. However, they did not complete their Associate's degree. In June 2022, Taylor obtained a certification as a HashiCorp Certified: Terraform Associate from HashiCorp.