Danita Hill

Danita Hill is an experienced customer service professional with a strong background in call center operations and support roles. Currently serving as an Audit Analyst at Cass Information Systems since May 2022, Danita has previously held positions at Windstream, including Specialist in Elite Customer Support and Business Care Representative, where responsibilities included customer account management, billing issue resolution, and new employee training. Danita's career also includes a role as a Customer Care Advocate at Esurance, where claims processing and adjustment exam completion were key achievements. With a focus on communication, organization, and time management skills, Danita effectively manages multiple priorities while delivering high-quality service to diverse customers and teams.