Anurag Rai

Anurag Rai is an accomplished professional with extensive experience in digital transformation and customer success across various industries. Currently serving as Assistant Vice President of Digital Process Transformation at Genpact and Customer Success Manager at CAST, Anurag drives customer success strategies for SaaS and on-premises products while overseeing complete product lifecycles. Previously, Anurag co-founded BuildWorx, transforming it into a profitable SaaS-enabled marketplace, and held the position of Vice President of Business Development at Motherson Invenzen XLab, where growth strategies were developed for the Automotive IoT sector. Anurag's career also includes key roles in pre-sales, professional services, and as a senior consultant. Anurag's education includes a Bachelor of Technology in Mechanical Engineering from the Indian Institute of Technology (Banaras Hindu University), Varanasi, and graduate studies at the Indian Institute of Management Bangalore.