Francisco Gutierrez

Francisco Gutierrez is an experienced IT support and help desk specialist currently employed at CAT Technologies Argentina since November 2022, providing remote IT support for various telecom campaigns and managing ticketing through Citrix and OpenSmartFlex. Prior to this role, Francisco held positions as a QA Tester Jr at ID for Ideas, where web testing and bugs reporting were primary responsibilities, and as a freelancer providing remote IT support, including software updates and testing documentation. Francisco also has a background in human resources, having worked as an analyst at The Golden House and SIDOR, focusing on recruitment, selection, and user support in hardware and software. Educational credentials include certifications in Software Testing and Programming from EducacionIT, as well as a degree in Industrial Relations from UCAB.