Franco Diaz Arce is an experienced technical support specialist currently employed at CAT Technologies Argentina, providing Level 1 support for Telecom services since October 2022. Previous roles include technical support at INDICOM S.A. and installation technician at Servitec, where Franco managed fiber optic installations and configuration of telecommunications networks. Early career experiences include operational roles at YPF SA and McDonald's, focusing on customer service and safety training. Franco holds a degree in Human Resources from Fundación de Altos Estudios en Ciencias Económicas and has completed several specialized courses in software and Microsoft applications. Currently pursuing a degree in System Engineering at Universidad Nacional de Moreno, Franco demonstrates a strong background in both technical and human resource management.
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