Charles Wright

Charles Wright is a seasoned professional with extensive experience in customer success, operations, and team management across various industries. Currently serving as a Customer-Led Growth Advisor and Growth Coach at Catalyst Software, Charles engages with a community of executives to innovate revenue generation strategies. Previously, as Director of Customer Success at 7shifts, Charles led a team of over 25, developed Salesforce dashboards to drive data transparency, and achieved significant growth in annual recurring revenue. Charles's notable accomplishments include successful leadership roles at ClusterTruck, Hotel Tango Distillery, Chipotle Mexican Grill, and Yum! Brands, consistently driving operational efficiencies and enhancing customer satisfaction. Charles holds a Bachelor's Degree in Business from Ball State University and has achieved 151 badges as a Trailhead Ranger on Salesforce.