Gloria Liou

Gloria Liou currently serves as Chief of Staff at Catalyst Software, where Gloria plays a key role in building a customer growth platform through the merger with Totango. With extensive experience in customer success, Gloria has held various positions within Catalyst, including Senior Customer Success Manager and Customer Success Manager, emphasizing team collaboration and continuous development. Previously, Gloria worked at Urbint as a Customer Success Manager, partnering with major gas utilities to enhance safety measures, and at Betterworks as the Practice Lead for Continuous Performance Management, advocating for customer needs across the organization. Gloria's earlier roles include Account Manager and Data Analyst at Dot & Bo, as well as Software Asset Management Consultant at Deloitte & Touche, LLP, where substantial contributions were made in mitigating compliance risks and recovering lost revenue. Gloria holds a Bachelor's Degree in Economics and Media Studies from the University of California, Berkeley.