Leyla Bambury

Leyla Bambury is an accomplished Senior Manager at Hootsuite with extensive experience in Account Management and Customer Success. Over nearly a decade, Leyla has demonstrated expertise in developing and implementing scalable workflow processes, leading high-performing teams, and maintaining strong customer relationships to drive revenue growth and customer satisfaction. Leyla's strategic leadership has substantially increased customer retention and product adoption while empowering teams to execute engagement strategies effectively. Additionally, Leyla contributes to the startup community as a founding mentor for Customer Success at MentorPass and as a Customer Success Coach with Catalyst Software, further showcasing a commitment to fostering talent in the field. Prior roles include managing customer experience and athletic services, along with a solid educational background from Penn State University and Universidad de Sevilla.