Liam Feldstein is an experienced leader in customer success, currently serving as Manager of Customer Success (Mid-Market) at Mimecast since July 2024, and also a Customer Success Coach for Catalyst Software. Previous roles include Customer Success Manager at Recart, Director of Customer Success at BuildWitt, and Senior Implementation Manager at Privy. Throughout a career spanning over a decade, Liam has demonstrated expertise in team management, customer onboarding, program development, and success metrics reporting. Early roles included Customer Success Manager at SnapApp and Editorial Manager at Skyword Inc., where Liam honed skills in client engagement and content production management. Liam holds a Bachelor of Arts in English from the University of Massachusetts Amherst.
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