Jingxi Chen

Jingxi Chen is an accomplished banking professional with extensive experience in customer service and sales management. Currently serving as AVP, Customer Service and Sales Manager at Cathay Bank since February 2022, Jingxi is responsible for overseeing branch operations and coaching staff to enhance service delivery and achieve sales targets. Previously, Jingxi held the position of AVP, Branch Service Manager at HSBC from August 2019 to February 2022, where responsibilities included managing compliance activities, conducting risk management, and supporting sales strategies. Jingxi's career also includes experience as a Personal Banker, focusing on customer acquisition and relationship management. Academic credentials include Master of Science degrees in Technology Management and Accounting from the University of Illinois Urbana-Champaign, along with a Bachelor of Business Administration in Accounting from the University of Macau.