Marc Pilmann is an accomplished operations and performance management professional with extensive experience in the aviation sector. Currently serving as the IOC Insights & Operations Performance Manager at Cathay Pacific since October 2022, Marc leverages operations research and analytics to enhance operational efficiency and integrate advanced technologies like AI and predictive analysis. Prior to this role, Marc held significant positions at Swiss International Air Lines, including Platform Manager for the LHG Next Gen Ops Platform and Senior Project Lead in Airline Operations, where responsibilities encompassed multi-carrier flight operations and vendor management. Marc's career also included roles at Swissport and record Türautomation AG, focusing on customer service, data quality, and system administration. With advanced degrees in Aeronautics and Business Information Technology, Marc brings a solid educational foundation to complement practical experience in high-stakes environments.
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