April Nelson, M.S., CIP

Director Of Customer Success at Cayuse

April Nelson, M.S., CIP has extensive work experience in various roles and organizations. April is currently a Customer Success Manager at Cayuse since August 2022. Prior to that, they worked as an Associate Director - Institutional Review Board (IRB) at The Chicago School of Professional Psychology from November 2021 to August 2022. From 2013 to 2022, they served as a Research Compliance Administrator at Eastern Michigan University. In 2014, they briefly worked as an Oncology Research Associate II at the University of Michigan. Earlier in their career, they worked as a National Board Certified and Licensed Occupational Therapy Practitioner at Outpatient/Skilled Nursing/Sports Medicine: Ergonomic Consulting & Orthopedic/Neurological Rehab from 2004 to 2012.

April Nelson, M.S., CIP has a diverse educational background. April obtained a Master of Science (MS) degree in Clinical Research Administration from Eastern Michigan University between 2013 and 2015. Prior to that, they pursued Occupational Therapy/Therapist studies at Texas Woman's University from 2011 to 2013, although no degree is specified. April also holds a Bachelor of Science (BS) degree in Human Services, which they earned from Evangel University from 2007 to 2009. Additionally, they completed an Associate of Arts and Sciences (AAS) degree in Occupational Therapist Assistant at Fox Valley Technical College from 2002 to 2004.

April has also acquired various certifications to enhance their professional qualifications. These include the "Engagement Preparation Best Practices for Customer Success Management" and "Value Realization Best Practices for Customer Success Management" certificates from LinkedIn, obtained in April 2023. April is a "Certified IRB Professional," certified by the Council for Certification of IRB Professionals, although the specific timeline for obtaining this certification is not mentioned. April has also completed the "Ethics and Human Subject Protection: Comprehensive Certificate" from the Association of Clinical Research Professionals. Additionally, they have obtained several other certifications, such as "FERPA for Colleges and Universities Certificate" from the U.S. Department of Education, "Good Clinical Practice (GCP) Certificate" from both CITI Program and The National Institute on Drug Abuse (NIDA), "Human Subject Investigator Basic/Refresher: Stage 1 & 2 Certificate" from CITI Program, "ICH Good Clinical Practice E6 (R2) Certificate" from The Global Health Network, "IRB Members - Basic/Refresher: Stage 1 & 2 Certificate" from CITI Program, "Investigators, Students, and Faculty Mentors Basic/Refresher: Stage 1 & 2 Certificate" from CITI Program, "Navigating the 2016 CIOMS International Ethical Guidelines" from The Council for International Organizations of Medical Sciences (CIOMS), "OHRP Assurance Training (pre-2018 Common Rule) Certificate" from the U.S. Department of Health and Human Services (HHS), and "Responsible Conduct of Research (RCR) Certificate" from CITI Program. However, specific details about when these certifications were obtained are not provided.

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