Nikki S.

Nikki S. has over two decades of work experience in various roles. Nikki started their career at the American Federation of Musicians as an Assistant to the President, where they handled communication with members and audited financial transactions. Nikki then joined Ameritas as a Sales Support Specialist, where they provided account management support and assisted sales representatives in promoting and retaining cases.

In 2007, Nikki joined CareerBuilder and held multiple positions. Nikki initially served as a Sales & Marketing Coordinator, where they prepared reports, conducted training sessions, and achieved recognition for their performance. Nikki then transitioned to a role as a Reporting & Data Analyst in Sales Business Intelligence & Productivity. In this role, they developed and tested reports, taught sales teams how to interpret and use financial data, and collaborated with various data teams to analyze account data.

Nikki's next position at CareerBuilder was as a Sales Operations Analyst, where they tracked and defined key performance indicators and provided proactive insights to sales executives. Nikki also designed and managed sales reports and dashboards. Nikki was later promoted to Senior Sales Operations Analyst, where they led analytics projects and worked cross-functionally with various departments.

Most recently, Nikki held the role of Manager of Sales Operations: Analytics, Enablement & Training. In this role, they managed a team supporting sales and client success, prioritized business problems, and developed comprehensive sales process management. Nikki also ensured compliance and alignment with organizational policies and evaluated and audited sales operations analytics. Additionally, they served as a member of the internal board responsible for data governance.

Throughout their career, Nikki demonstrated strong analytical and communication skills, as well as the ability to collaborate cross-functionally and drive data-driven decisions.

Nikki S. has a bachelor's degree in Music Industry Studies from Appalachian State University, which was obtained between 1999 and 2003. In 2018, Nikki completed a course in Database Fundamentals & T-SQL at Central Piedmont Community College. In 2022, Nikki pursued a program at Rice University focused on Basic Data Descriptors, Statistical Distributions, and Application to Business Decisions. Nikki is currently enrolled in the University of North Carolina Wilmington, pursuing a Master of Science degree in Business Analytics, which is expected to be completed by 2024.