Rapheal Mootry

Rapheal Mootry has extensive work experience in the field of technology and customer service. Rapheal began their career in 2007 at Best Buy as a Customer Service Specialist, where they were responsible for assisting customers and training new employees. In 2011, they worked part-time as a Customer Service Representative at Follett Higher Education Group, where they excelled in reducing shrinkage and resolving customer complaints. In 2012, they gained experience as an Information Technology Systems Analyst Co-op at the University of Cincinnati, providing support for faculty, staff, and students. Rapheal then joined Cincinnati State as an IT Analyst Co-op, where they operated the service desk and provided phone support. In 2015, Rapheal co-founded Forever Endeavor Consultation Services and served as a Co-founder until 2020. During this time, they also worked as a Project Team Specialist at Best Buy. In 2018, Rapheal joined CompuCom as a Tech Support Analyst I, performing maintenance tasks and troubleshooting computer systems. Rapheal also worked at Getronics as a Service Desk Support Analyst I for a brief period. Currently, in 2021, they are employed at CBTS as a Service Desk Analyst II for Cincinnati Bell. Rapheal Mootry has consistently demonstrated their technical skills and customer service abilities throughout their career.

Rapheal Mootry attended Cincinnati State Technical and Community College from 2011 to 2015. During this time, they pursued an Associate of Applied Business degree in Project Management of Technology. After completing their studies at Cincinnati State, there is no available information about their subsequent education history. However, it is known that they attended The Art Institute of Ohio - Cincinnati at some point, although the exact dates and degree program are not specified.