Shannon Mullen

Shannon is responsible for accounting, finance, collections, accounts payable and sourcing functions, as well as analytics and insights. She has served as Senior Vice President of Administrative Services since 2020.

Shannon joined the company in 2004 in the SEC reporting and corporate accounting group. From 2006 through 2017, she has held numerous positions in Finance, supporting multiple business units. In 2017, Shannon moved into the role of Vice President & Corporate Controller, serving in this position until 2019, when she became Vice President Customer Experience at CBTS.

Shannon earned her bachelor’s degree in accounting from Miami University and is a certified public accountant. Prior to joining the company, she was an Audit Manager at KPMG LLP.