CDI Services offers a unique and powerful combination of strategy, training, and delivery services. 

Work with our consultants to develop a clear strategy with a strong underlying business case. Upskill your team through hands-on training and certification to create state of the art AI Assistants. Or simply let us design, build, and optimize the solution for you.

Companies value our knowledge and expertise. Our people can benchmark the quality and performance of any AI Assistant and advise on how to improve metrics such as accuracy, NPS, and containment. We can help your business to coordinate multimarket rollouts for multilingual and multichannel chat and voice solutions. And we can train and improve NLP-models in virtually every platform to make sure your customers always get the answer they’re looking for.

CDI Services is the Strategy and Delivery branch of Conversation Design Institute.


AI/ML

Consulting

Training

CDI Services

Joseph Pagano

Luke Kempen

The Conversation Design Team at CDI Services specializes in creating and optimizing AI-powered chat and voice solutions. They design conversational flows, craft engaging dialogues, and ensure these interactions meet high performance standards. By focusing on enhancing user experience and improving key metrics such as accuracy and NPS, the team plays a crucial role in deploying effective AI Assistants for multilingual and multichannel platforms.

Conversation Design Team

About

Team members

Other teams at CDI Services

AI Team