Mha Mercedes Maddox

Mercedes Maddox, MHA, currently serves as an EPIC Patient Access Analyst at Charlotte Eye Ear Nose & Throat Associates, P.A. since September 2020, where responsibilities include the analysis, design, development, and maintenance of Epic Patient Access applications. Prior experience includes leading a team as a Contract Analyst Team Lead at PMMC, focusing on validating hospital reimbursement data and contractual accuracy, as well as serving as an Operations Specialist at The Remi Group, where vendor efficiency and cost savings were key focuses. Education includes a Master of Health Administration and a Graduate Certificate in Health Informatics from the University of North Carolina at Charlotte, along with a Bachelor's degree in Health Care Administration from East Carolina University.