Evan Jackson

Workshop Technical SaaS Support Specialist at Celero Commerce

Evan Jackson has a diverse work experience that spans multiple industries and roles. Evan started their career as an intern at ACES ABRASIVES LLC, where they gained experience in product management, online research, and customer relations. Following that, Evan worked as a car detailer at COOL SPRINGS AUTOMOTIVE, LLC.

In 2018, Evan joined Music City Removal as a general laborer, where they performed intense manual labor tasks and worked in a team-based environment. Later that year, they joined Comdata as an account executive and received training in Salesforce, account management, and inside sales.

In 2019, Evan joined Houzz as an IVY Sales Development Representative. Evan trained on various CRM systems and developed extensive knowledge of Salesforce. In this role, they prospected new business partners, made outbound calls, assessed business owners' needs, and booked appointments for live demos. Due to their consistently strong performance, Evan was promoted to SDR 2 after four months and then to an Account Executive after seven months.

In 2020, Evan joined Celero Commerce as a Client Support Specialist, where they provided positive experiences to merchants by assisting with equipment training, deployment, and operational inquiries. Evan also worked closely with the operational team to handle daily tasks. Later in the year, they transitioned to the role of Human Resources Administrator, where they created training and development material, directed employee onboarding, and performed office administration duties.

Overall, Evan Jackson has a breadth of experience in customer support, sales, account management, and office administration across various industries. Through their roles, they have demonstrated professionalism, strong interpersonal skills, and the ability to adapt and excel in different environments.

Evan Jackson attended Columbia State Community College from 2017 to 2019, where they studied Cyber/Electronic Operations and Warfare. Evan did not obtain a degree during this time. Additionally, Evan has obtained several certifications, such as "Banish Your Inner Critic to Unleash Creativity," "Critical Thinking for Better Judgment and Decision-Making," "Persuading Others," "Teamwork Foundations," "Why Trust Matters with Rachel Botsman," "Writing in Plain Language," "Building Resilience," "Communication Foundations," "Developing Your Emotional Intelligence," "Effective Listening," and "Embracing Unexpected Change." These certifications were all obtained in 2022 and 2023 through LinkedIn.

Links

Previous companies

Houzz logo
Comdata logo

Timeline

  • Workshop Technical SaaS Support Specialist

    February, 2023 - present

  • Human Resources Administrator

    September, 2022

  • Client Support Specialist

    March, 2020