Amanda Heerema

Customer Success Consultant

Amanda Heerema is a Customer Success Consultant at Cengage Group, with a track record of increasingly senior roles in customer success and educational leadership. Prior to this position, Amanda served as a Senior Customer Success Manager at SchoolMint, where responsibilities included managing customer relations and ensuring successful project implementation. Amanda's diverse experience also includes program direction at STAIR and multiple positions at SchoolMint spanning technical project management and customer success. Earlier in the career, Amanda spent several years at ReNEW Schools Charter Management Organization in various educational leadership roles, including Lead Teacher and Assistant Principal, emphasizing teacher development and literacy coaching. Amanda began the educational journey at KIPP New Orleans and has a Bachelor's degree in English Language and Literature from Florida State University.

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