Paula Hubble

Paula Hubble has a diverse work experience spanning over 30 years. Paula currently works at the Center for American Progress as the Associate Director for Training, Knowledge Management, and Support, Enterprise Data. Paula'srole involves expanding and revamping their KnowledgeBase, conducting IT training sessions, and working on the development of the CAP intranet.

Prior to their current role, Paula worked at NTT DATA Corporation as the Systems Integration Associate Director & Knowledge Manager. Paula supported the IT needs of over 4,600 government employees and expanded the IT KnowledgeBase for efficient issue resolution. Paula received several merit awards for their projects.

Paula also has experience working at Lockheed Martin. As the Training and Help Desk Manager, they managed the Help Desk and user training programs. Paula also served as a Senior Project Manager, responsible for implementing the IT KnowledgeBase. Additionally, they worked as a Project Manager, focusing on customer care initiatives.

Before joining Lockheed Martin, Paula worked as a Training Manager at the company's Corporate Headquarters, where they assessed training needs and maintained a training facility. Paula started their career at Lockheed Martin as a Deskside Support Technician/Service Desk Analyst, providing desktop support and trouble-shooting.

Overall, Paula Hubble has extensive experience in training, knowledge management, IT support, and project management in various organizations.

Paula Hubble has a diverse education history. Paula obtained their Masters Degree in Distance Education from the University of Maryland Global Campus from 2000 to 2003. Prior to that, they earned a Bachelors of Art in Theatre from the University of Maryland, where they studied from 1982 to 1988.

Paula also attended Montgomery College in 1981 for an unspecified field of study. Before their college education, they completed their high school education at Magruder High School from 1979 to 1981.

Paula'searly education comprised attending Our Lady of Fatima from 1977 to 1978 and Our Lady of Sorrows from 1974 to 1977, although they did not attain any specific degrees or pursue a field of study during these periods.

In addition to their academic qualifications, Paula has obtained certifications in various fields. Paula received the ITIL certification from Pink Elephant in November 2010 and became a Certified Knowledge Manager through STI in July 2005. Furthermore, they completed the Foundations of Distance Education course and Teaching at a Distance program at the University of Maryland: University College in August 2003. Paula'searliest certification, as a Certified Customer Service Trainer, was obtained from Ouellette and Associates in January 2001.