Jessica Gressel

Director, Global Custom Operations at Center for Creative Leadership

Jessica Gressel, MBA, has a diverse and extensive work experience in the hospitality industry. Jessica currently holds the role of Director of Implementation Operations at the Center for Creative Leadership since February 2023. Prior to this, they served as the Manager of Implementation Operations at the same company from September 2021.

Before joining the Center for Creative Leadership, Gressel worked at Hilton as a Co-Founder and Board Member for Women at Hilton, San Diego, from December 2018 to December 2019.

Jessica'sprevious work experience includes a significant tenure at Hilton San Diego Bayfront, where they served as a Senior Event Manager from December 2013 to June 2019. In this role, they were responsible for the successful execution of large-scale events, managing client relationships, maximizing hotel revenue, and training colleagues.

Gressel also worked at Remington Hotels as a Catering Sales & Conference Services Manager from October 2009 to March 2013. In this role, they directed all aspects of up to 20 projects monthly, including budget management and client relationship management.

Additionally, they have experience at Davidson Hotel Company as a Sales Manager, Catering, from December 2006 to April 2009. In this role, they successfully implemented management companies within hotels, negotiated contracts, and managed banquet teams.

Gressel's earlier experience includes a role as a Sales Manager, Catering, at The Westin San Diego from December 2007 to June 2008. In this role, they focused on growing event business and meeting monthly sales goals.

Overall, Jessica Gressel has demonstrated expertise in implementation operations, client success management, event planning, sales, and leadership throughout their career in the hospitality industry. Jessica'sMBA degree also adds to their qualifications and skills in the field.

Jessica Gressel holds a Master of Business Administration (M.B.A.) degree from the University of California, Riverside - A. Gary Anderson Graduate School of Management, which they obtained from 2011 to 2013. Jessica also has a Bachelor of Science degree in Hospitality and Tourism Management with an emphasis in Event Management from San Diego State University, which they completed from 2002 to 2007. In addition to their formal education, Jessica Gressel has pursued professional certifications and training, including the Leadership Development Program and Better Conversations Everyday from the Center for Creative Leadership, as well as several leadership training programs from Hilton Hotels & Resorts. Jessica is also certified as a Green Meetings Certified professional and a Marriott Certified Wedding Planner.

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