Andrea Smith-Silvera

Andrea Smith-Silvera is a seasoned professional with extensive experience in quality assurance and tax administration. Currently serving as a Quality Assurance Specialist and previously as a Direct Support Professional at The Center for Family Support Inc. since November 2016, Andrea has a strong background in quality assurance and case management from Unique People Services, Inc., where roles included Quality Assurance Coordinator and Case Manager from August 2018 to July 2022. Additionally, Andrea's experience in tax administration spans nearly a decade at Tax Administration Jamaica, with roles such as Debt Management Officer, Revenue Collection Officer, and Demand Notice Clerk. Andrea holds a Bachelor of Business Administration with double majors in Production and Operations Management and Finance from the University of Technology, Jamaica, completed in 2012.