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Alexandra Tobin

Online Community Moderator/Customer Support Representative at Centr

Alexandra Tobin has a diverse range of work experience in the fields of social media, community engagement, marketing, and customer support. They are currently employed as a Social Media and Community Engagement Specialist at Quinnipiac University, where they lead the management, creation, and execution of social media and community engagement initiatives for Undergraduate Admissions. Prior to this role, they worked as an Online Community Moderator/Customer Support Representative at Centr, where they moderated and reviewed content and profiles within Facebook and Instagram Communities and responded to customer support help desk tickets. They also produced reports on moderation statistics and provided feedback to the team.

Alexandra Tobin also has experience in social media marketing, having worked as a Social Media and Marketing Associate at Jarja Media. In this role, they created graphics, social media content, and advertisements for clients and the company, and worked on daily administrative tasks and projects with the marketing team.

In addition, they have experience in account management and recruiting, having worked as an Account Manager and Recruiter at Insight Global. They also have experience in social media and communications management, having served as a Social Media and Communications Manager at Pace University. In this role, they maintained the university's social media accounts and blog, created marketing campaigns and events, and mentored and co-taught a class of first-year students as a Peer Leader.

Alexandra Tobin also has internship experience, having worked as a Marketing Intern at Webster Bank, where they worked on brand and content strategy and assisted with marketing campaigns and events. They also worked as a Social Media Marketing Intern at Tentrr, where they created social media and blog posts, analyzed data, moderated accounts, and pitched new content and event ideas.

Alexandra Tobin received their Bachelor's Degree in Communication and Media Studies from Pace University, where they attended from 2015 to 2019.

Links

Timeline

  • Online Community Moderator/Customer Support Representative

    January, 2019 - present

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