Laura Peacock (Robertson)

Director Business Process Improvement at Central 1

Laura (Robertson) Peacock has a diverse work experience spanning over several companies and roles. Laura (Robertson) began their career at Vancity, where they worked in various positions such as teller, loans clerk, lender, policy & procedures analyst, and senior lender. During their time at Simon Fraser University, Laura worked as a teaching assistant, supporting professors in instructional activities and leading smaller discussion sessions. Laura (Robertson) then moved on to work as a consultant at Genworth Financial Canada, where they conducted process reviews at the regional office. After that, Laura joined Credit Union Central of BC (now retired) and took on various roles, including economist, credit union consultant, manager of product compliance & design, director of product compliance & design, and member of the strategic planning group. Laura (Robertson) later joined Central 1 Credit Union as the Director of Business Process Improvement, responsible for driving the implementation of an enterprise-wide Lean continuous improvement program and end-to-end process improvement. Throughout their career, Laura has demonstrated excellent people management skills and a track record of successful implementations that deliver value to the business.

Laura (Robertson) Peacock has a diverse education history. Laura (Robertson) completed their Bachelor of Arts (B.A.) degree in History and Economics at Simon Fraser University from 1986 to 1991. During this time, they also obtained a Certificate of Liberal Arts from the same university in 1988. Laura further pursued their studies at Simon Fraser University and earned a Master of Arts (M.A.) degree in Economics from 1992 to 1995.

In addition to their university education, Laura completed a Mortgage Broker Certification in Land Urban Economics at The University of British Columbia in 1986. This certification enabled their to pursue a career in the mortgage industry.

Laura also attended Kelowna Secondary School from 1978 to 1980, although no degree or field of study is specified.

Apart from their educational achievements, Laura has obtained two additional certifications. In 2015, they received a Greenbelt certification from Lean Sensei International. Laura (Robertson) also holds an AMP (Accredited Mortgage Professional) certification from the Canadian Association of Accredited Mortgage Professionals (CAAMP), although the specific obtained month and year are not provided.

Links

Previous companies

Simon Fraser University logo
Vancity logo

Timeline

  • Director Business Process Improvement

    August, 2015 - present

  • Member Strategic Planning Group

    September, 2014

  • Director Product Compliance Design

    June, 2012

  • Manager Product Compliance Design

    March, 2006

  • Credit Union Consultant

    April, 1998

  • Economist

    September, 1995