Casey Ray

Casey Ray has over a decade of experience in customer service and banking roles, currently serving as a Customer Experience Specialist at Central Bank since February 2011. In this position, Casey focuses on enhancing customer satisfaction by analyzing metrics and collaborating across departments to streamline processes. Previous roles at Central Bank include Consumer Banking Officer and Electronic Banking Support Manager, where supervision of a team and collaboration on operational goals were key responsibilities. Early career experience includes roles at State Farm as an Insurance Sales Representative and at Lowe's as a Customer Service Associate. Casey holds a Bachelor of Science in Business Administration and Management with a concentration in Marketing from the University of Central Missouri.