KL

Keith Lago

Director, Operations And Business Transformation at CentricsIT

Keith Lago has extensive work experience in various roles and positions. Keith is currently serving as the Director of Operations and Business Transformation at CentricsIT, a position they have held since January 2021.

Prior to their current role, Keith served as the President of Ehler Street Services Group, LLC, starting in May 2019. In this role, they focused on breaking down complex business processes and redesigning them to increase efficiencies and provide more value to clients.

From 2014 to 2018, Keith worked at Dimension Data in several positions. Keith served as the Finance and Operations Director for the COO from February to December 2018. Keith also held the position of Director of Client Service Operations - Managed Services from March 2016 to February 2018. Before that, they worked as a Business Development Manager and Senior Consultant in the Commercial Management department.

Keith's work history with Dimension Data goes back to 2000, where they held multiple positions. Notably, they served as the Director of Finance & Operations from October 2005 to June 2013. In this role, they drove various initiatives, including a Quote to Cash (Q2C) project that improved the client experience and reduced costs. Keith also served as the Director of Information Technology and Facilities from September 2004 to January 2006, overseeing office moves and implementing ERP consolidations.

Prior to Dimension Data, Keith worked at Integrated Solutions Group - Dimension Data as a Services Manager from July 1999 to February 2000. In this role, they implemented various processes to improve efficiency and client satisfaction.

Keith's earlier experience includes working at Siemens Enterprise Communications as a Director of Quality Programs from January 1998 to July 1999. Keith was also a Process Manager at Siemens from June 1997 to January 1998, where they played a key role in developing a National Quality Management System and achieving ISO 9001 certification.

Their career began at IBM, where they worked as a Service Engineer from September 1984 to February 1990. Prior to that, Keith worked as a Service Technician at ROLM from May 1982 to September 1984.

Keith Lago's education history is as follows:

In 1990, Keith Lago began their undergraduate studies at Dowling College, where they pursued a Bachelor of Business Administration degree in Business Administration. Keith completed their four-year degree program in 1994.

After completing their undergraduate studies, Keith Lago went on to pursue further education at Dowling College. Keith enrolled in the school's Master of Business Administration program with a specialization in Banking and Finance. Keith completed their Master's degree program in 1996.

In 2010, Keith Lago attended the Crummer Graduate School of Business at Rollins College. Although the specific degree obtained is not mentioned, they participated in a Leadership Development Series during their time at the institution. The duration of this program is not specified.

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  • Director, Operations And Business Transformation

    January, 2021 - present