Leonardo Trinidad

Leonardo Trinidad is an accomplished professional with extensive experience in IT support and engineering, currently serving as an Engineering Support Analyst at Park Place Technologies since February 2023. Notably, Leonardo has worked at CentricsIT since 2016, progressing from Service Delivery Coordinator to Incident Management Coordinator, where responsibilities include managing IT services and ensuring exceptional service delivery. Prior to CentricsIT, Leonardo held roles such as IP Support Analyst at BT Global Services, focusing on client interactions and problem resolution, and Network Implementation Engineer at Lehman Brothers, managing project scopes for site upgrades. Earlier career experience includes serving as a Field Technician at Bell Atlantic Network Integration, where expertise in data communication solutions was developed. Educational background includes training from the Computer Learning Center and Passaic County Technical and Vocational High School.