Fatima Goncalves has extensive banking experience, currently serving as an Assistant Branch Manager at Winchester Cooperative Bank since May 2021 and previously holding the same position at Century Bank since August 2011. With a strong commitment to customer service, Fatima prioritizes effective and efficient service delivery, consistently aiming for 100% customer satisfaction by understanding and addressing customer needs. Fatima holds an Associate’s Degree in Business Administration and Management from Massachusetts Bay Community College, earned between 2012 and 2015.
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