Jany C.

Jany C. is a Bilingual Technical Support Specialist at Cepheid since August 2021, specializing in advanced data analysis and technical troubleshooting for lab systems in Canada and the USA, with a focus on optimizing sample workflows and compliance. Prior experience includes roles as a Bilingual Technical Advisor at Kelly Services, providing support to Apple clients, and a Bilingual Technical Specialist at NetKeepers, delivering Tier 2 and 3 technical support. Additional experience encompasses IT support roles at Ivanhoé Cambridge, CDS, and Scotiabank, along with a background in quality assurance at AJC & Associates and help desk support at York University. Jany C. holds a Bachelor of Arts in Computer Science from York University.